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Careers

Sales Operations Coordinator

Irvine, CA

Job Type

Full time

Workspace

In person

About the Role

The Sales Operations Coordinator strengthens the commercialization strategy by assisting field management in the onboarding of new customers and distributor partners, as well as facilitating customer fee schedules and reporting/analytics. Key to the role is managing field requests for fee schedules, distributor agreements, surgeon affiliations, and access to information. Coordinates the implementation and execution of field operations, including territory alignment, etc. Will act as a business liaison to regional managers and commercial team leaders to optimize revenue growth.

Responsibilities

  • Provides administrative support to the Commercial Team and the Customer Service Team.

  • Conducts statistical analysis on distribution and revenue to ensure optimal execution and attainment of growth objectives.

  • Instructs Commercial Team, marketing managers, field area managers, and support staff in accessing information.

  • May administer the field forecasting system, which provides management with current product revenue potential.

  • Compile and/or review fee schedule files before sending to customer facility for inclusion in RFPs and purchasing agreements.

  • Support field in providing product fees and account data analyses; and accurate reporting and discrepancy resolution, working with Accounts Receivable and Customer Support.

  • Utilize CRM, ERP, and other reporting tools as a super user to complete analysis and recommendations for territory alignment, increased customer engagement and retention.

  • Assist with creation of distributor agreements, territory alignment and surgeon tracking.

  • Provide back-up support to Customer Service for order processing.

Experience/Education:

  • High School Diploma or equivalent

  • Minimum two (2) years of Sales Operations Experience 

  • Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry.

Preferred Experience:

  • High School Diploma or equivalent

  • Minimum two (2) years of Sales Operations Experience 

  • Preferred experience with a small company and/or start-up environment in the medical device, biologics, or pharma/biotech industry.

Skills, Knowledge and/or Abilities:

  •  Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) and experience with inventory management systems/software is a plus.

  • Advanced skills in Microsoft Excel.

  • Must be able to adapt well to a frequently changing, fast-paced environment.

  • Must be detailed oriented, organized and have effective follow up skills

  • Must be articulate and have strong customer service skills; professional on the phone and in-office interactions.

For California, the base pay range for this position is $22.00 to $28.00 / hour. The pay for the successful candidate will depend on various factors (e.g., qualifications, skills, education, prior experience).

About the Company

Induce Biologics USA Inc. was founded to develop the next evolution of bone regeneration products. Its founders and management team have previously developed and launched several very successful orthobiologics (bone and tissue repair) products, including several bone graft substitutes.

Induce Biologics is commercializing a family of bioimplants that includes Natural Matrix Protein (NMP™) which replicates the body’s native healing capabilities in order to create natural bone regeneration. The NMP™ proprietary process unlocks the growth factors naturally found in bone, making them bioavailable.

Induce Biologics USA Inc. is a small business in Irvine, CA. We are professional, agile and innovative.

Our work environment includes:
- Modern office setting
- Growth opportunities

Benefits

  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance

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